Boat insurance claims

What we typically require from you

Please do take any reasonable steps required to prevent further loss or damage to the craft
We would ask that you obtain an estimate for necessary repairs and submit it for our review before any work commences. A second estimate may be required
Please take photos of any visible damage
Once any costs are approved by Insurers, the policy holder will need to give instructions directly to the yard/supplier for work to proceed
In the event of theft or criminal damage, it is necessary for you to promptly notify the police and obtain a crime reference.

We are available from the outset to give guidance on the claim procedure
We will review your submitted claim as quickly as possible, and where appropriate will instruct a surveyor or investigator to act on the behalf of your insurers
We can make payments directly to the supplier or repair yard on your behalf once invoices are supplied, and can also arrange direct payment of any necessary deposit/stage payments
On occasion we can make suggestions on suitable repair yards, but the contract for repair will still exist solely between the policy holder and repairer
Where appropriate, we will review the prospects of recovering the repair costs on the behalf of your insurers. We are unable to assist you with uninsured losses under your yacht policy. If, however, you purchased the legal protection cover insurance from us, they may be able to give guidance on the pursuit of any uninsured losses.