We’re delighted to announce that our team has again been recognised for their commitment to outstanding customer service! For the second consecutive year, we have achieved the prestigious Feefo Gold Trusted Service Award.
The Feefo Awards serve as an independent benchmark of excellence, celebrating businesses that consistently provide a world-class customer experience. To qualify for our Gold Trusted Service Award, we needed to gather a minimum of 50 reviews with a Feefo service rating between 4.5 and 5 during the year. In 2024, we were proud to receive our first Gold award after implementing Feefo the previous year, so we are thrilled that we have maintained this accolade for 2025 – a testament to our unwavering dedication to our customers.
Our team’s commitment to prioritising customer satisfaction is at the heart of everything we do, and this award reflects their passion for delivering exceptional service. We would like to thank all our customers who took the time to share their experiences. Your feedback is invaluable, and we truly appreciate every comment and review.
Hannah Muir, Head of Bishop Skinner Marine, expressed her excitement: “Myself and the whole team are delighted to receive our second Gold Trusted Service Award from Feefo. Providing our customers with the best possible service we can is always our top priority, and the fact that this award is based on genuine customer insights, is a true recognition of our efforts. This award highlights the team’s dedication to listening to and supporting our customers.”
But don’t just take our word for it; here are some of our customers’ reviews:
“Bishop Skinner – taking the “heart-sink” out of insurance!
Dealing with insurers is normally a 'heart-sink' experience: Bishop Skinner break that mould! So simple to deal with - I phoned with a query and was speaking to Charlotte in moments - she was able to answer all of my questions with clarity - and when I needed to upgrade my cover that all happened efficiently and professionally. Would definitely recommend.”
“Simply the best
Always ready to answer your questions and very helpful I’ve had over twenty years of professional service from you and look forward to the next twenty.”
“Great service, would recommend.
Excellent service, very friendly on the telephone. Professional and obliging, nothing too much trouble. Have been very pleased with them, glad I was recommended to them.”
“Excellent service
I have always had excellent service from Bishop Skinner Marine. When I phone I always get first class information, from polite staff who could not be more helpful.”
